Baby&More Terms and Conditions
Distribution Company for UK Mum 2 Mum

Order Confirmation and Delivery

Once you have placed your order with Baby&More, you will receive an email confirming your order. Orders will be actioned once full payment has been received.

We aim to despatch your order within 48 hours of receipt, stock permitting and most items should reach you within 3 - 5 working days. We strive to keep all items on our website in stock, however if part of your order is not available for any reason after we have accepted it, we will notify you.

Our standard UK delivery charge to UK addresses is

£2.95 for orders under £25
£3.95 for orders over £25

Payment

Our customers are able to place orders through our secure online shop using Visa, Mastercard, Maestro, Visa Debit, Visa Electron & JCB. Your on-line card payments are processed by WorldPay. Alternatively you may provide your credit / debit card information by phone or post.

Returns

If for any reason you are not completely satisfied with your purchase simply return it to us within 14 days of purchase in its original condition and we will issue a full refund. We are unable to refund return postage unless the item is faulty.

Cancelling your Order

The UK's Consumer Protection (Distance Selling) Regulations allow you to cancel your contract within seven working days from receipt of goods.. To cancel your contract please write to Customer Service at the address below or send an email to sales@ukmum2mum.co.uk with the order number and your instruction to cancel or call our Customer Service line 01622 673961

If your order has already been despatched, you must repackage the relevant items and return them to Baby&More. If we do not receive the item back from you we may arrange for collection of the item from your residence at your cost.

We will refund the relevant part of the purchase price for that order as soon as possible and in any case within 30 days after we receive your notification.

Privacy Policy

Your privacy is important to us. Personal information held by Baby&More may include name, address, telephone number and email address. This information is collected directly when you provide information by telephone or post to Baby&More or by submitting the email form on the UKMum2Mum.co.uk website.

This information may be used by Baby&More to inform you of a change to the website or to keep you updated of events and new products. We will not disclose your personal information to a third party.

Intellectual Property

Copyright and trademarks protect the content of the UKMum2Mum.co.uk site.